Software QA Test planning, development, documentation and execution. Management of a range of test initiatives from small web-sites to large corporation back-office systems. 

Business Analysis and QA Project Leadership on client-server, enterprise and web-based application development.

Client/Server/Network test lab facility design, procurement, installation and management. 

Development and implementation of foundational standard policies and practices (SOPs) for QA Test initiatives. Mapping tasks and project phases to newly implemented methodology or client's current methodology. 

Change Management, defect tracking/resolution, code versioning/promotion.

Creation of client knowledge-sharing intranets, firm-wide document management systems and customer service forecasting tools. Bridging communication gap as liaison between end-users and developers or as the "customer surrogate" in the Quality Assurance testing process.

Preparation of Statements Of Work for client proposals as well as Service Level Agreements to manage internal/external expectations and goals.